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Job Title: Technical Author
Firm: [Your Company Name]
Location: [Location]
Job Sort: [Full Time / Part Time / Contract]
Wage: [Salary / Competitive / DOE]
About Us:
[Provide a brief description of your company, its history, values, sustainability and work environment.]
The Alternative:
Be a part of the passionate group at XYZ Tech Options as a Technical Author and play a pivotal position in bridging the hole between our modern tech options and our numerous consumer base. At XYZ, we pleasure ourselves on creating state-of-the-art software program instruments that empower companies globally.
As a Technical Author, you’ll collaborate intently with our product builders, engineers, and buyer assist group to craft clear, concise, and user-friendly documentation. From in-depth consumer manuals and API documentation to quick-start guides and on-line assist content material, your capacity to simplify complicated technical ideas will guarantee our prospects can harness the complete energy of our choices with ease.
In case you’re a detail-oriented skilled with a knack for making intricate subjects accessible and a ardour for user-centric content material, we’d love to listen to from you. Dive into an atmosphere that values your expertise, encourages steady studying, and affords an opportunity to affect 1000’s of customers worldwide.
What You’ll Do:
- Collaborate with product improvement groups to collect in-depth product data.
- Produce high-quality consumer manuals, FAQs, and set up guides for our software program instruments.
- Create detailed API documentation for builders and technical customers.
- Work with the assist group to determine widespread consumer points and tackle them in documentation.
- Simplify and clarify intricate technical ideas, guaranteeing accessibility for a various consumer base.
- Frequently replace current documentation to replicate product enhancements and modifications.
- Make the most of industry-standard technical writing instruments and software program for content material creation and administration.
- Take part in product conferences to remain knowledgeable about upcoming releases and options.
- Acquire suggestions from customers, assist groups, and builders to repeatedly enhance documentation.
- Guarantee consistency in terminology and writing fashion throughout all documentation.
- Collaborate with graphic designers to include visuals and diagrams that improve understanding.
- Help in creating video scripts for product tutorials and webinars.
- Keep up to date with the most recent tendencies and greatest practices in technical writing and the broader tech {industry}.
What You’ll Convey:
- Bachelor’s diploma in Technical Writing, English, Communications, Journalism, or a associated discipline.
- Minimal of three years of expertise in technical writing or documentation.
- Proficiency with technical writing instruments corresponding to FrameMaker, DITA, or MadCap Flare.
- Familiarity with content material administration programs and documentation platforms.
- Confirmed capacity to translate complicated technical ideas into clear, concise, and user-friendly content material.
- Sturdy analysis expertise to know and doc new and evolving product options.
- Expertise in creating a wide range of documentation, together with consumer manuals, API documentation, and on-line assist content material.
- Fundamental understanding of software program improvement and IT ideas.
- Capability to work collaboratively with cross-functional groups, together with builders, product managers, and assist workers.
- Wonderful written and verbal communication expertise.
- Capability to handle a number of tasks concurrently and meet tight deadlines.
- Willingness to remain up to date with {industry} tendencies, instruments, and greatest practices in technical writing.
Our Ultimate Candidate is Somebody Who Has:
- A complicated diploma in Technical Writing, Data Design, or a associated discipline, or a mixture of schooling and vital {industry} expertise.
- Over 5 years of progressive expertise in technical writing, with a demonstrated observe file of manufacturing high-quality documentation for complicated software program or {hardware} merchandise.
- Certification from acknowledged establishments, such because the Licensed Skilled Technical Communicator (CPTC) from the Society for Technical Communication.
- Experience in utilizing superior options of technical writing instruments, together with conditional textual content, variables, and content material reuse.
- Expertise in making use of structured authoring and single-sourcing methodologies, corresponding to DITA or XML authoring.
- Demonstrable expertise in working with Agile improvement groups and integrating documentation workflows into dash cycles.
- Proficiency in utilizing supply management instruments like Git or SVN in documentation processes.
- A strong understanding of API documentation instruments like Swagger or Redoc, and expertise in documenting RESTful APIs.
- Information of consumer expertise (UX) rules, with the power to work intently with UX groups to design and check user-centric documentation.
- A portfolio showcasing a spread of documentation, together with complicated technical guides, video scripts, and interactive on-line assist.
- Capability to have interaction with customers, collect suggestions, and repeatedly iterate on documentation primarily based on consumer wants.
- Expertise in coaching or mentoring junior writers, with potential for a lead or managerial position.
- Familiarity with localization processes and instruments, guaranteeing documentation is appropriate for international audiences and translation-ready.
Advantages and Perks:
- Aggressive wage and performance-based bonuses.
- Complete well being, dental, and imaginative and prescient insurance coverage.
- Beneficiant PTO and vacation schedule.
- 401(ok) with firm match.
- Life and incapacity insurance coverage.
- A tradition that prioritizes work-life steadiness.
- Versatile work preparations (distant work, versatile hours).
- Firm-sponsored group outings and social occasions.
- Entry to skilled associations, conferences, and subscriptions.
Learn how to Be a part of Us:
Please ship your resume, a canopy letter detailing your {qualifications}, and another supporting paperwork to [email address] with the topic line “Software for Technical Author Place – [Your Name]”.
[Your Company Name] is dedicated to fostering an inclusive office. We welcome and contemplate all certified candidates, no matter race, coloration, faith, intercourse, sexual orientation, gender identification, nationwide origin, veteran standing, or incapacity, guaranteeing a good and unbiased recruitment course of.
Closing Date: [Insert closing date for applications]
Please word solely shortlisted candidates will probably be contacted. Thanks on your curiosity in [Your Company Name].
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