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The annual CEO examine*, CEO decision-making within the age of AI, Act with intention, discovered three-quarters of CEO respondents consider that aggressive benefit will rely on who has essentially the most superior generative AI. Nevertheless, executives are additionally weighing potential dangers or boundaries of the know-how similar to bias, ethics and safety. Greater than half (57%) of CEOs surveyed are involved about information safety and 48% fear about bias or information accuracy.
There may be additionally a disconnect between CEOs and their groups in terms of AI readiness. Half (50%) of CEOs surveyed report they’re already integrating generative AI into services and products, and 43% say they’re utilizing generative AI to tell strategic selections. But, simply 29% of their government groups agree they’ve the in-house experience to undertake generative AI; solely 30% of non-CEO senior executives surveyed say that their group is able to undertake generative AI responsibly.
“Generative AI can cut back the boundaries to AI adoption and half of CEOs interviewed are actively exploring it to drive a brand new wave of productiveness, effectivity and high quality of service throughout industries,” stated Jesus Mantas, World Managing Accomplice, IBM Consulting. “CEOs have to assess their firm necessities round information privateness, mental property safety, safety, algorithmic accountability and governance to be able to plan their deployment of rising use circumstances of generative AI at scale.”
Key examine findings embrace:
CEOs say productiveness – and the know-how that may assist ship it – is a urgent precedence
- Virtually half (48%) of CEOs surveyed pinpoint productiveness as a high precedence for his or her group – up from sixth place in 2022; know-how modernization follows as their second highest precedence (45%) however CEOs additionally point out that is amongst their high challenges.
- For the fourth consecutive 12 months, CEOs surveyed say know-how elements stay the highest exterior drive impacting their group over the subsequent three years.
CEOs are more and more wanting towards operational, know-how and information leaders as strategic resolution makers
Further information gathered in the course of the survey signifies the next:
- When requested which C-Suite members will take advantage of essential selections over the subsequent three years, CEO respondents determine COOs (62%) and CFOs (52%).
- The affect of know-how leaders on resolution making is rising – 38% of surveyed CEOs level to CIOs (up from 19% a 12 months in the past), adopted by Chief Know-how or Chief Digital Officer (30%) as making essentially the most essential selections of their group.
CEOs point out they’re able to undertake generative AI, however different executives have reservations
- Three out of 4 (75%) CEOs surveyed consider the group with essentially the most superior generative AI may have aggressive benefit.
- Half (50%) of CEOs report they’re already integrating generative AI into services and products; 43% say they’re utilizing generative AI to tell strategic selections, with 36% utilizing the know-how for operational selections.
- Whereas 69% of CEO respondents see broad advantages of generative AI throughout their group, simply 29% of their government groups agree they’ve the in-house experience to undertake generative AI.
- Solely 30% of non-CEO senior executives surveyed say that their group is able to undertake generative AI responsibly.
Generative AI is fueling workforce modifications, however broader assessments of its impression on the workforce are lagging
- About 43% of surveyed CEOs say they’ve lowered or redeployed their workforce because of generative AI, with an extra 28% indicating they plan to take action within the subsequent 12 months.
- On the identical time, 46% of CEOs surveyed have employed further employees due to generative AI, with 26% saying they’ve plans for extra hiring forward.
- But, fewer than one in three CEOs (28%) surveyed have assessed the potential impression of generative AI on their workforces, and 36% say they plan to take action within the subsequent 12 months.
To view the total examine, go to: https://ibm.co/c-suite-study-ceo.
*Examine Methodology
The IBM Institute for Enterprise Worth, in cooperation with Oxford Economics, interviewed 3,000 CEOs from over 30 international locations and 24 industries as a part of the twenty eighth version of the IBM C-Suite Examine collection. These conversations targeted on executives’ views on management and enterprise; their altering roles and duties; and CEO decision-making as we speak, together with key challenges and alternatives, their use of know-how, information and metrics, and their visions for the longer term. The IBM Institute for Enterprise Worth additionally performed a survey of 200 CEOs in america on their responses to generative AI.
SOURCE IBM
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